ITSC 525
Assignment Set – 1 (2019)
- In its simplest form, a system consists of all the following except
- A group of cooperative users
- A set of interrelated components
- A clearly defined boundary
- A common set of objectives
- A(n) _____________ is a Web-based interface and integration of MIS, DSS, EIS, and other technologies that gives all intranet users and selected extranet users access to a variety of internal and external business applications and services.
- enterprise Resource System
- enterprise Information Portal
- executive Information System
- collaborative Information System
- Which of the following is a competitive strategy?
- New entries into the market
- Innovation
- Bargaining power
- Substitutes
- Which one of the following should be used to answer the question, "What would happen to sales if we cut advertising by 25 percent?"
- Goal-seeking
- Optimization
- Sensitivity
- What-if
- Decision support in business is changing, driven by all of the following except:
- Changing corporate spending patterns
- Rapid developments in end user computing and networking
- Internet and Web technologies
- Web-enabled business applications
- The information products from an MIS take all the following forms except
- scheduled reports.
- exception reports.
- push reports.
- pull reports.
- Many companies are using GIS technology along with global positioning system devices to do all of the following except:
- Map customer traffic patterns within each store
- Choose new retail store locations
- Optimize distribution routes
- Analyze the demographics of their target audiences
- Which of the following statements is a characteristic of the form dimension of information?
- Information is based on past, present, or future time periods.
- Information is arranged in a predetermined sequence.
- All the information needed is provided.
- The information can have a broad or narrow scope, or an internal or external focus.
- Decision support systems use _____ to support the making of semi-structured business decisions.
- Analytical models
- specialized databases
- a decision maker's own insights and judgments
- All of the choices are correct.
- The rapid development of microcomputer processing power, application software packages, and telecommunications networks gave birth to the phenomenon of ______ .
- manufacturer-to-public direct sales
- MIS departments
- End user computing
- electronic monitoring
- Decisions made at the tactical management level tend to be more:
- Structured
- Semi-structured
- Unstructured
- Self-structured
- Using a decision support system involves all of the following types of analytical modeling activities except____ analysis.
- sensitivity
- exception
- what-if
- goal-seeking
- Instead of focusing on the information processing requirements of business functions, enterprise software focuses on supporting integrated clusters of ______ involved in the operations of a business.
- application software
- business processes
- customer relationships
- all of the choices are correct.
- _______ is an example of an unstructured, operational management decision.
- Cash management
- Program control
- Product planning
- Capital budgeting
- A strategic information system can be any kind of information system that uses information technology to help an organization ____________ .
- gain a competitive advantage
- reduce a competitive disadvantage
- meet strategic enterprise objectives
- all of the choices are correct
- _____ is defined as the use of the Internet and other networks and information technologies to support electronic commerce, enterprise communication and collaboration, and Web-enabled business processes, both within a networked enterprise and with customers and business partners.
- Electronic business
- Enterprise collaboration
- Cross-functional system management
- Supply chain management
- Deciding what product lines to develop over the next five years is an example of a(n)____ decision.
- Structured
- Semi-structured
- Unstructured
- open-ended
- Which of the following is one of the most common and useful types of data mining for marketing?
- Goal seeking analysis
- Market basket analysis
- Optimization analysis
- Sensitivity analysis
- All the following are competitive strategies except
- New entries into the market
- Innovation
- Cost leadership
- Alliances
- Becoming a low-cost producer of products and services in an industry is an example of a(n):
- Cost leadership strategy
- Differentiation strategy
- Innovation strategy
- Growth strategy
- Internal enterprise information portal applications typically include access to all of the following except:
- E-mail and project websites
- Human resource Web self- service
- Internet news services
- Corporate database
- Which of the following is a competitive force in the marketplace?
- Cost leadership
- Competition
- Differentiation
- Alliances
- All of the following can be used to counter competitive forces in the marketplace except:
- Alliances
- Growth
- Innovation
- Bargaining
- A weekly sales report is a typical example of a(n) _____ report.
- periodic scheduled
- exception
- demand
- action
- ____ is an example of a structured, tactical management decision
- Program control
- Employee performance appraisal
- Credit management
- Company reorganization
- How do information systems aid in decision making?
- Information systems help companies determine investments.
- Information systems help companies determine which products to sell or discontinue.
- Information systems can be used to gain competitive advantage.
- All of the choices are correct.
- The expanding role of information systems from the 1950s to the present, in sequential order, are:
- Management reporting, decision support, electronic business and commerce, data processing, strategic and end user support
- Data processing, management reporting, strategic and end user support, electronic business and commerce, decision support
- Data processing, management reporting, decision support, strategic and end user support, electronic business and commerce
- Electronic business and commerce, management reporting, data processing, strategic and end user support, decision support
- A(n) _______ strategy is a competitive strategy by which a firm develops unique products or services from those of its competitors, or makes radical business changes that may alter the fundamental nature of the industry.
- alliance
- growth
- differentiation
- innovation
- Which of the following statements most accurately describes the operational level of management?
- Composed of a board of directors and an executive committee of the CEO and top executives who develop overall organizational goals, strategies, policies, and objectives as part of a strategic planning process
- Composed of self-directed teams and middle managers, who develop short-and medium-range plans, schedules, and budgets
- Composed of self-directed teams or supervisory managers who develop short-range plans, according to procedures and within the budgets and schedules established for the teams and other workgroups of the organization
- None of the choices are correct.
- A(n) _____ strategy is a competitive strategy by which a firm seeks to become a low-cost producer of products and services in the industry.
- low cost leadership
- differentiation
- innovation
- alliance
Assignment Set – 2
- Dell, Wal-Mart, and Amazon are a few of the companies using ____ DSS models to stimulate and optimize supply chain flow and reduce inventory levels.
- pricing
- product and service quality
- financial performance
- supply chain
- Investments in information technology that build valuable new relationships allow a firm to:
- Lock in the supplier
- Lock in the customer
- Lock out competition
- All the above
- _____ analysis is a more complex form of goal-seeking where the goal is to find the best value for a target variable given certain constraints.
- What-if
- Sensitivity
- Market basket
- Optimization
- All of the following are attributes of intelligent behavior that AI attempts to duplicate except:
- Reasoning and learning
- Emotion
- Problem solving
- Responding quickly and successfully to new situations
- All of the following are competitive forces in the marketplace except
- Alliances
- Competition
- Substitutes
- Bargaining
- Artificial intelligence is a science and technology based on:
- Computer science
- Biology and psychology
- Linguistics and mathematics
- All of the choices are correct
- ____ is an example of an unstructured, operational management decision.
- Cash management
- Program control
- Product planning
- Capital budgeting
- The expanding role of information systems from the 1950s to the present, in sequential order, are:
- Management reporting, decision support, electronic business and commerce, data processing, strategic and end user support
- Data processing, management reporting, strategic and end user support, electronic business and commerce, decision support
- Data processing, management reporting, decision support, strategic and end user support, electronic business and commerce
- Electronic business and commerce, management reporting, data processing, strategic and end user support, decision support
- All the following are competitive strategies except
- New entries into the market
- Innovation
- Cost leadership
- Alliances
- Many companies are using GIS technology along with global positioning system devices to do all of the following except:
- Map customer traffic patterns within each store
- Choose new retail store locations
- Optimize distribution routes
- Analyze the demographics of their target audiences
- A major freight company has several thousand drivers. A report containing information about only those company drivers who have not taken a mandatory defensive driving course is an example of a(n) _____ report.
- periodic scheduled
- exception
- demand
- action
- A firm can survive and succeed in the long nm if it successfully develops strategies to confront the _____ that shape the structure of competition in its industry.
- technological innovations
- competitive business processes
- competitive forces
- competitive strategies
- Which of the following is an example of an unstructured data source?
- ERP database
- CRM database
- Other databases
- E-mail
- A weekly sales report is a typical example of a(n) ___ report.
- periodic scheduled
- exception
- demand
- action
- Deciding what products lines to develop over the next five years is an example of a(n) ____ decision.
- Structured
- Semi-structured
- Unstructured
- Open-ended
- _____ is an example of a structured, tactical management decision.
- Program control
- Employee performance appraisal
- Credit management
- Company reorganization
- Which of the following statements is a characteristic of the form dimension of information?
- Information is based on past, present, or future time periods.
- Information is arranged in a predetermined sequence.
- All the information needed is provided.
- The information can have a broad or narrow scope, or an internal or external focus.
- With ___ , data about sales offices can be rolled up to the district level, and district-level data can be rolled up to provide a regional-level perspective.
- consolidation
- drill-down
- filtration
- slicing and dicing
- AI applications can be grouped wider all of the following areas except:
- Cognitive science
- Robotics
- Natural interfaces
- Linguistics
- A(n) _____ strategy is a competitive strategy by which a firm significantly expands its capacity to produce goods and services, expanding and diversifying in the market
- alliance
- growth
- differentiation
- innovation
- By targeting customers who are already known to be likely buyers, the effectiveness of a given marketing effort is significantly increased-if the marketing takes the form of ______
- in-store displays
- catalogs
- a direct offer
- The form of the marketing does not matter.
- Networked enterprises view _____ systems as a strategic way to use IT to decentralize information resources.
- Electronic business
- enterprise collaboration
- Cross-functional system management
- Supply chain management
- How do information systems aid in decision making?
- Information systems help companies determine investments.
- Information systems help companies determine which products to sell or discontinue.
- Information systems can be used to gain competitive advantage.
- All of the choices are correct.
- The type of information required by decision makers in a company is directly related to the level of management decision making and the amount of ____ in the decision situations they face.
- financial risk
- structure
- variable information
- urgency
- All the following are examples of an information system, except
- A paper-based accounting ledger
- A cash register
- A group of marbles in a box
- A paper-based accounting ledger
- Becoming a low-cost producer of products and services in an industry is an example of a(n):
- Cost leadership strategy
- Differentiation strategy
- Innovation strategy
- Growth strategy
- ______ is defined as the use of the Internet and other networks and information technologies to support electronic commerce, enterprise communication and collaboration, and Web-enabled business processes, both within a networked enterprise and with customers and business partners.
- Electronic business
- Enterprise collaboration
- Cross-functional system management
- Supply chain management
- Decisions made at the tactical management level tend to be more:
- Structured
- Semi-structured
- Unstructured
- Self-structured
- According to the text, most retail stores today use computer -based information systems to support business processes and operations. This support falls broadly into the categories of.
- Business decisions and strategies for competitive advantage.
- Operations and support strategies.
- Business decisions and operations.
- Strategic business decisions and tactical business decisions.
- Which of the following is a competitive force in the marketplace?
- Cost leadership
- Competition
- Differentiation
- Alliances
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